TA的首页Saturday, March 01, 2014 rainy and cloudy
Yesterday, my colleague had an argument with my director about how to deal with the conflict in our work. We don’t know what happened to my colleague ( call him A) in detail, perhaps my director didn’t hope that A lose our respect for telling us about that. However, in yesterday meeting, A didn’t control himself and told his conflict with R&D personnel to us.
In QA department, we have much pressure coming from our customer complains, we need to do experiments to make the product problems recur and ask the R&D personnel to analyze this problems. After that, providing the corrective measures to customers and explaining it face to face or using our email are the most important.
In the steps above, the more pressure, the more easily we come into conflict.
My director said it is no need to know who is really right or wrong, just put the project first. But A disagreed with him and believed that it will happen in other colleagues if we don’t take it seriously. What is important, he make a list of thoughts he had before and ask we some questions, for example, “ are you making sure that you can reach your goals in this way?”, which have made other colleagues thinks a lot.
Maybe he is right, but I don’t think much about what he ask as other colleagues because I know what I really desire and where I want to be. He is the person who has many ideas, but he needs some time for personal reflection and making adjustments.
In QA department, we have much pressure coming from our customer complains, we need to do experiments to make the product problems recur and ask the R&D personnel to analyze this problems. After that, providing the corrective measures to customers and explaining it face to face or using our email are the most important.
In the steps above, the more pressure, the more easily we come into conflict.
My director said it is no need to know who is really right or wrong, just put the project first. But A disagreed with him and believed that it will happen in other colleagues if we don’t take it seriously. What is important, he make a list of thoughts he had before and ask we some questions, for example, “ are you making sure that you can reach your goals in this way?”, which have made other colleagues thinks a lot.
Maybe he is right, but I don’t think much about what he ask as other colleagues because I know what I really desire and where I want to be. He is the person who has many ideas, but he needs some time for personal reflection and making adjustments.
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