Supplier Quality Improvement

Supplier Quality Improvement
Quality plan:
Voice of customer:
Pls. pay more attention the quality about non-conformance goods which were rejected by Multek.
Make sure that the new goods will not happen in the same way. Prevent the defect products escape again.
Quality policy:
To ensure success, quality management will take on the even more important role in the quality policy.
Our goal is to increase reliability of product and service to add the value of the customer.

Quality objective:
ACC=96%, PPM=1000, SCAR=96%

Measure system analysis:
BM-7


Quality Contol:


Output characteristic: Luminance and X/Y Coordinate

Product & process support
analysis of quality data
project support
support production in continuous improvement activities.
FMEA report
perform and join audit
training of Q-tools and basic quality knowledge
outgoing quality control


Reliability engineering
reliability test equipment development and
improvement
description of aging behaviour
define of new qualification test strategy

Quality system support
ISO/TS16949
APQP/PPAP/DFMEA/PFMEA/
SPC (Process Capability)/MSA

Customer relation support
SPCN/8D/Failure analysis



Quality Improve:
Project quality management

Analysis of data
Base on the analysis of data, SQE should set up project quality management and ask the vendors to provide 8D report ASAP.
If you can’t meet the goal, we should have a meeting to review the quality.

Supplier Quality Management
Quality control



1,Supplier Quality Assurance
System & Process audit Follow up the defect item and ask the supplier to improve the quality.


2,Supplier Quality Prevention
The supplier must Provide corrective action Report which SQE should follow up the effective in order to improve incoming quality.


3,Analysis Of Quality Data
Base on the analysis of quality data, SQE should ask the supplier to provide Corrective action according
to the 8D requirement. Quality and meet the goal. Set up a review system for the vendors Quality

Quality Improve
1,QSA/QPA:ISO/TS16949 APQP/PPAP/DFMEA/PFMEA/SPC (Process Capability)/MSA
2,8DThis document template is used to Identify Team Members/Roles & Responsibilities, Define the Problem, Implement & Verify Interim Containment Actions, Define & Verify Root Causes, Identify & Verify Proposed Permanent Corrective Actions, Implement Permanent Corrective Actions, Actions to Prevent Re-Occurrence, Communicate Results and Recognize Team.
3,The main basis of corrective action is the DMAIC (Define - Measure - Analysis -Improve-Control) cycle