电话英语
一、 打电话、接电话
Key Sentences（重点句子）
1．Hello，is this 4474716？ 喂，是4474716号吗？
2．I'd like to speak to Mr．Wang． 我想和王先生讲话。
3．I'm sorry．Mr．Wang is out right now． 对不起，王先生现在不在。
4．May I know when he'll be back？ 您能告诉我他什么时候回来吗？
5．This is his wife speaking． 我是他的妻子。
6．Can I take a message for him？ 要我转告吗？
7．May I have your name，please？ 请问您是谁？
8．Is he available？ 他能接电话吗？
9．I'll just find out for you． 我给您看看他在不在？
10．Hello，are you still there？ 喂，您没挂断吧？
11．Who is that speaking？ 请问您是谁？
12．I'm so sorry that I made such an early phone call． 对不起我这么早打电话。
13．Who do you wish to talk to？ 您要找谁呀？
14．Is Sue James in？ 休•詹姆斯在吗？
15．Hello！Is Sue there？ 喂！是休吗？
16．Yes，speaking． 是的，我就是。
Dialogue A
A：Hello？
B：Hello．is this 4474716？I'd like to speak to Mr．Wang，please？
A：I'm sorry．Mr．Wang is out right now．
B：May I know when he'll be back？
A：I don't know，but he will certainly be back for lunch．This is his wife speaking．Can I take a message for him？
B：Thank you，Mrs．Wang．Please tell him to be at the airport one hour before tomorrow afternoon．
A：Very good．I'll let him know as soon as he comes back．But，may I have your name，please？
B：This is Lin Ming．Thank you．Bye．
A：Good-bye．
Dialogue B
A：Good morning．
B：Good morning．This is Li Gang here I'm calling from New York in America．
A：How can I help you？
B：I'm trying to get hold of Mr．Chen．Is he available？
A：I'll just find out for you，sir… Hello，are you still there？ Unfortunately，Mr．Chen is not available at the moment．Would
you like me to put you through to Mr．Li？
B：Yes，please．That's very kind of you．
A：You're welcome．
Dialogue C
（A：Jane B：Mary C：Sue）
A：Hello！
B：Hello！ Good morning．Who is that speaking？
A：It's Jane．I'm so sorry that I made such an early phone call．
B：It's nothing．Who do you wish to talk to？
A：Is Sue James in？
B：Sue！Jane wants you on the phone．
A：Hello！Is Sue there？
C：Yes，speaking．
A：Oh，sorry，I'm afraid I won't attend the meeting this morning．Last night I had a sore throat and I started getting bot．
C：Do you have a temperature？Have you taken it？
A：No，haven't yet．
C：Don't worry about the meeting．You'd better go to see a doctor．I wish you will soon be well．
A：Thank you，Sue．Bye．
B：Bye．
Words and Expressions
sore a．痛的，疼痛发炎的
see a doctor 看医生，就诊
put through （电话用语）把……接通
Key Sentences（重点句子）
1．Hello，is this 4474716？ 喂，是4474716号吗？
2．I'd like to speak to Mr．Wang． 我想和王先生讲话。
3．I'm sorry．Mr．Wang is out right now． 对不起，王先生现在不在。
4．May I know when he'll be back？ 您能告诉我他什么时候回来吗？
5．This is his wife speaking． 我是他的妻子。
6．Can I take a message for him？ 要我转告吗？
7．May I have your name，please？ 请问您是谁？
8．Is he available？ 他能接电话吗？
9．I'll just find out for you． 我给您看看他在不在？
10．Hello，are you still there？ 喂，您没挂断吧？
11．Who is that speaking？ 请问您是谁？
12．I'm so sorry that I made such an early phone call． 对不起我这么早打电话。
13．Who do you wish to talk to？ 您要找谁呀？
14．Is Sue James in？ 休•詹姆斯在吗？
15．Hello！Is Sue there？ 喂！是休吗？
16．Yes，speaking． 是的，我就是。
Dialogue A
A：Hello？
B：Hello．is this 4474716？I'd like to speak to Mr．Wang，please？
A：I'm sorry．Mr．Wang is out right now．
B：May I know when he'll be back？
A：I don't know，but he will certainly be back for lunch．This is his wife speaking．Can I take a message for him？
B：Thank you，Mrs．Wang．Please tell him to be at the airport one hour before tomorrow afternoon．
A：Very good．I'll let him know as soon as he comes back．But，may I have your name，please？
B：This is Lin Ming．Thank you．Bye．
A：Good-bye．
Dialogue B
A：Good morning．
B：Good morning．This is Li Gang here I'm calling from New York in America．
A：How can I help you？
B：I'm trying to get hold of Mr．Chen．Is he available？
A：I'll just find out for you，sir… Hello，are you still there？ Unfortunately，Mr．Chen is not available at the moment．Would
you like me to put you through to Mr．Li？
B：Yes，please．That's very kind of you．
A：You're welcome．
Dialogue C
（A：Jane B：Mary C：Sue）
A：Hello！
B：Hello！ Good morning．Who is that speaking？
A：It's Jane．I'm so sorry that I made such an early phone call．
B：It's nothing．Who do you wish to talk to？
A：Is Sue James in？
B：Sue！Jane wants you on the phone．
A：Hello！Is Sue there？
C：Yes，speaking．
A：Oh，sorry，I'm afraid I won't attend the meeting this morning．Last night I had a sore throat and I started getting bot．
C：Do you have a temperature？Have you taken it？
A：No，haven't yet．
C：Don't worry about the meeting．You'd better go to see a doctor．I wish you will soon be well．
A：Thank you，Sue．Bye．
B：Bye．
Words and Expressions
sore a．痛的，疼痛发炎的
see a doctor 看医生，就诊
put through （电话用语）把……接通
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cttmier (威望:0) (北京 ) 在校学生 员工
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Key Sentences(重点句子)
118．I beg you pardon？ Miss who？ 对不起，你说谁？
119．I'm sorry，but I don't know that name． 对不起，我不认识这个人。
120．You must have the wrong number． 你一定是弄错号码了。
121．Come on．I know Anna's there．Let me talk to her．
不要这样好不好。我知道安娜在那儿，让我跟她讲话。
122．There's no one named Anna here． 这儿没有叫安娜的。
123．Are you sure you have the right name？ 你肯定没弄错姓名吗？
124．What number are you trying to dial？ 你要的电话是什么号码？
125．I'd like to make a person-to-person call to Beijing，China．我想打一个通到中国北京的叫人电话。
126．To Mr．Qin at 6634-6972． 找秦先生，号码是6634-6972．
127．Mr．Zhou，will you hold the line，please？ 周先生，请稍等一会儿好吗？
128．There is no Qin at that number． 那个号码查无秦先生。
129．Will you check the number again，please？ 请您再核对一下电话号码好吗？
130．What the number I gave you，operator？ 接线员，我给你的号码是多少？
131．I've given you a wrong number． 我给错电话号码了。
132．I'm afraid you have the wrong number． 我想您打错了。
133．I suggest you look in the phone book． 我建议您查一下电话簿。
Dialogue A
(A：A young man B：Receiver)
A：Hello．Can I talk to Miss Anna Li，please？
B：I beg you pardon？Miss who？
A：Miss Li．Anna Li．
B：I'm sorry，but I don't know that name．You must have the wrong number．
A：Come on．I know Anna's there．Let me talk to her．
B：Sorry．There's no one named Anna here．Are you sure you have the right name？
A：Sure．
B：What number are you trying to dial？
A：It's 423-6681．Isn't it right？
B：No．It isn't．It's 423-6631．
A：I'm sorry to have bothered you．
B：No problem．
Dialogue B
(A：Operator B：Zhou Qiang)
A：Operator．Can I help you？
B：I'd like to make a person-to-person call to Beijing，China．The number is 6634-6972，and I want to speak to Mr. Qin．
A：To Mr. Qin at 6634-6972?
B：Yes，that's right．
A：May I have your name and telephone number？
B：My name is Zhou Qiang，and the phone number is 756-3284．
A：Mr. Zhou，will you hold the line，please？
(Pause)Mr. Zhou，there is no Qin at that number．Will you check the number again，please？
A：What the number I gave you，operator？
B：It's 6634-6972．
A：Oh，I'm sorry．It should have been 6634-6672，not 6972．I've given you a wrong number．
B：Are you sure this time？
A：Yes．
B：OK．Let me try again．
A：Thank you．
Dialogue C
(A：Mrs． Charles B：Clerk)
A：Hello．This is Mrs. Charles．I'd like to buy a new car．Could you offer me a new type of the car，please？
B：Oh，Madam，buy what？
A：A new car．And I've got a small family，two children，and I haven't got a lot of money and…
B：Oh，oh，Madam，Madam．I'm afraid you have the wrong number．
A：Isn't this the car store？
B：No．It's Mike's Sporting Goods．
A：Oh，sorry．Do you know the number for a car store，then？
B：No．I don't．I suggest you look in the phone book．
A：I'm sorry to have bothered you．
B：No problem．