8D报告详细解释

D1 CA Team Members:
_____ Name the champion (will accept responsibility for completing 8D
确定8D的主导者.
_____ Are the sub-suppliers named as part of the team (previous operations)?
分包商是否被列在8D功能小组中.
_____ Is the customer named as part of the team?
客户是否被列在8D功能小组中.
_____ Are all personnel directly responsible for steps 3 and 7 on team?
是否组内所有的人对8D中第3到第7个D都有责任.
_____ Has the team met prior to the 8D being written and signed?
8D Report 起草/签核前小组成员是否开过会/碰头.
_____ Has the team brainstormed the 8D response?
小组成员是否对8D进行过头脑风暴式的集思广益.

D2 Describe the Problem:
_____ State the problem from the customers’ perspective. What did they see? Fail Mode?
以客户的角度/观点陈述问题, 客户看到的是什么?什么样的失效模式.
_____ State all the known data given by the customer, including location and reference number.
以客户的朮语描述问题,包括发生的位置,参考数量等.
_____ State the date code(s) of the product affected and Customer reported date.
阐明受影响产品的 date code,及客户反映日期.
_____ State the lot numbers of the product affected (if known
阐明受影响产品的lot numbers.
_____ State if there has been more than one (1) occurrence of the problem.
说明此问题是否是第一次发生.
_____ State the specification requirements (if applicable
阐明规格需求.
_____ State the verification results of electrical or mechanical evaluation.
阐明电性或机构方面的验证结果.

D3 Implementation and Verify Interim (containment) Actions:
_____ All stock locations were purged of suspect stock.
( ___ Supplier's site; Sub-supplier; Customer's site; ___ Next customer; ___ Other ___ )
清除/筛选所有可疑的库存. 库存地包括﹕供货商﹐客户正在使用供货商的分包商﹐客户﹐客户的客户及 其它可能存放产品的地点
_____ The dates of the containment action are listed (by date code, lot #'s, month,
quarter, etc.)
罗列所有牵制行动的相关日期.(周,月,季度)
_____ Inspection results list the ___ # sorted; ___ # found; ___ % defective
列出检验的结果,包括检验数量,不良数量.
_____ The method of inspection is: ___ ; any special procedures/instructions have been
documented?
列出检验方法,任何检验程序/说明都要存盘.
_____ Short term corrective actions are listed.
列出短期改善行动及牵制计划(列出与当前产品制程相比不同的部分)

D4 Define and Verify Root Cause(s):
_____ Fishbone analysis considered and completed (if applicable
完成了鱼骨图分析.
_____ Product Analysis Report is completed (if applicable
完成了产品分析报告.
_____ Stated root cause is true root cause (not symptom or effect
指定的根本原因是真正的根本原因(不是表面现象
_____ Occur or Process root cause has been established.
_____ Occur and Escape root causes have been Verified.
发生根本原因﹑制程中存在的问题或系统存在的问题已经被确认和验证.

D5 & D6 Verify and Implement Permanent Corrective Actions:
_____ The dates of the actions are indicated.
改善行动的日期已经指明.
_____ The stated actions cover all occur or process root causes.
_____ The stated actions cover all escape or system root causes.
改善行动必须针对/涉及所有的根本原因﹒
_____ The actions adequately address the timing of the problem.
_____ The actions adequately address the magnitude of the problem.
明确表明问题发生的时间,问题的严重等级.
_____ Inspection results since corrective action instituted listed.
改善措施开始执行后的检验结果﹒
_____ Validation: periodically re-validate.
验证: 周期性的验证改善行动的有效性

D7 Prevent Recurrence:
_____ The process FMEA was reviewed and revised (if applicable
FMEA 是否已经review过﹐如果需要更新是否更新过.
_____ Control plans were reviewed and revised (if applicable
Control plan是否已经review过﹐如果需要更新是否更新过.
_____ Process specifications were reviewed and revised.
制程规格是否已经review过﹐如果需要更新是否更新过.
_____ Added in-process inspection should not be listed as prevent recurrence method.
增加检验不能算作改善措施﹐并且不要加入到预防改善行动中.
_____ Audits should not be listed as prevent recurrence methods.
稽核不要加入到预防改善行动中.

D8 Congratulate the Team
通知小组成员已经完成本次8D 行动.