The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools

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The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity

by Michael L. George et al. ISBN:0071441190
McGraw-Hill © 2005 (288 pages)
Packed with detailed examples and step-by-step instructions, this handy reference guide blends Lean and Six Sigma tools and concepts to provide expert advice on how to determine which tool within a "family" is best for different purposes.

Table of Contents

The Lean Six Sigma Pocket Toolbook—A Quick Reference Guide to Nearly 100 Tools for Improving Process Quality, Speed, and Complexity

Chapter 1 - Using DMAIC to Improve Speed, Quality, and Cost
Chapter 2 - Working with Ideas
Chapter 3 - Value Stream Mapping and Process Flow Tools
Chapter 4 - Voice of the Customer (VOC)
Chapter 5 - Data Collection
Chapter 6 - Descriptive Statistics and Data Displays
Chapter 7 - Variation Analysis
Chapter 8 - Identifying and Verifying Causes
Chapter 9 - Reducing Lead Time and Non-Value-Add Cost
Chapter 10 - Complexity Value Stream Mapping and Complexity Analysis
Chapter 11 - Selecting and Testing Solutions
Index
List of Examples