Quality Management Tools

只是一个美国的网站，有一些质量管理体系方面的东西，大家可以看看：
http://www.epa.gov/quality/qatools.html
介绍了以下要点和知识：

Organization/Program Tools
Laboratory Quality Systems - Best Practices
QA Annual Report and Work Plans
Quality Management Plans
Quality Systems Assessments
Training Programs

Project Tools
Data Quality Assessment
Systematic Planning (and the Data Quality Objectives Process)
Quality Assurance Project Plans
Standard Operating Procedures
Technical Audits
Verification and Validation