日本客户的品质观念

Also, please check with the factory the following points.
1). Can you supply new drums which are straight from bottom to top and if you can from when can you supply?
This time, the drums we received are still bottom wide and top is narrow so difficult to take out.
2). Can you change the color of the label for Luno 600 and Luno 700. Currently, the color of the label is white for both grades, but in order to visually
distinguish two products, it is more effective if you can use for example, black label for Luno 700 and white label for Luno 600.
3). Regarding the sealing of the drums, this time we received the red sealing, which is good. Can you continue to use this sealing? Sometimes, suppliers
have white sealing and if you use white seals with white material, in case the seals fall into the product, it will be difficult to find. If you use red seal, it is much easier to
check in case it contaminates.

昨天：
日本一客户向销售部门反馈了以上信息：
1.包装瓶瓶口太小，不方便产品取出使用，建议更换广口包装瓶；
2.标签用颜色区分；
3.标签，封口物颜色用红色，与产品（白色）区分开，方便客户能即使发现产品中是否由污染物。
从以上几点，不难发现日本人的品质意识，不单是产品性能，包装，标识，所有细节上的点滴都是其品质人考虑的范围，相反国内，往往容易忽略此类不与产品性能挂钩的细节，或者是不够细，不够深。
之前公司的客户，主要是国内，现在逐步走向国外，我们的品质观念，品质管控体系如何完善，满足客户需要达到客户满意，这都是我明年工作的重点。
请各位高手，贡献的自己的宝贵意见。