原版书 SIX SIGMA for every one

CHAPTER 1 Why Has My Company Adopted Six Sigma?
What Can Six Sigma Do for You?
CHAPTER 2 The Strategic Component of Six Sigma
CHAPTER 3 The Tactics of Six Sigma: Define, Measure, Analyze, Improve, and
Control
CHAPTER 4 10 Technical Tools to Master While on a Six Sigma Team
CHAPTER 5 10 “Soft” Tools You Will Need on a Six Sigma Team
CHAPTER 6 10 Common Questions about Six Sigma
APPENDIX Process Capability and Sigma Conversion Table