QFD疑问

VOC有如下目标：
1、Understand Customers better than they understand themselves!
2、Determine in advance specifically How Customers will judge a products Value, then design it in!
3、Obtain cross-functional Agreement and “buy-in” on the Customers Needs (Marketing, Engineering, Management, Manufacturing, Quality, etc.)
4、Translate Customer Needs into development goals and technical capabilities. These are the performance metrics (CTQ), concepts, design characteristics, process parameters, production controls, etc.
5、Provide Documented Requirements Traceability – Forward/ backward traceability using “How/Why” logic.
6、Provide logic and structure to the front end of Product Development.
7、Prioritize Resources to work on the areas with the biggest impact on Customer and Bottom Line.
第6点和第7点如何理解？