[傻瓜商务通识].Quality.Control.for.Dummies - 密码 6sq

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About This Book
Most quality control books have a single theme: They push their own theory as the “one right way” to solve all of a company’s problems. But this book isn’t like that. It addresses every major quality improvement program and describes how to choose the applicable parts for a company.
The design of this book allows you to pick it up and begin reading at any point — much like a reference book — so we suggest you start with a topic that interests you. You can use the table of contents to identify general areas of interest or broad topics. You’ll come to find, however, that the index is your best friend for identifying detailed concepts, related topics, or particular quality issues. After you find what you need, you can toss the book on a shelf on your way out the door and tackle whatever tasks you set for yourself with confidence — and without wading through unrelated details.

About the Authors
Larry Webber is a certified Six Sigma Black Belt and holds a Masters of Project Management degree from West Carolina University. He has supported quality initiatives at multiple major manufacturers and in software development companies. He’s currently a Project Manager and Six Sigma Black Belt working for Computer Science Corporation. Larry is also retired from the Army Reserve as an infantry First Sergeant, is a certified Master Business Continuity Planner and a certified Project Manager, and holds an MBA and
BSBA from Rockhurst College. He can be reached at ljwljw88@hotmail.com.
Michael Wallacehas more than 25 years of experience in the information systems field. He graduated magna cum laude from Wright State University with a bachelor of science degree in Management Science. Michael has worked as an application developer, a systems analyst, and a technical and business consultant and has assisted the state of Ohio in developing statewide IT policies. He’s active in the local technical community, is President of the Columbus International Association of Microsoft Certified Partners (IAMCP), is a Competent Toastmaster with Toastmasters International, and graduated from the Executive MBA program at the Fisher College of Business at The Ohio State University. Michael is now the Vice President of Application Engineering at Result Data, which provides its clients with guidance on IT strategy, application development, business intelligence, disaster-recovery planning, and policies and procedures. He’s also an adjunct faculty member
at The Ohio State University and at DeVry University’s Keller Graduate School of Management, and he has published several articles and books on buiness and technology topics. He can be reached at michaelw@columbus.rr.com